Failed Emails

This screen displays a list of all failed emails sent by Billdozer. Information is provided under the following headings:

Note: To help search for a specific email, you can filter and order certain columns (see Common Tasks for more details if required).

• Date Created
• Recipient – If the email address of a client has changed, you can edit it and resend the email (see Change Email Address below).
• Message

Change Email Address

1. Click the edit (pen) icon to next to the email address that you want to change.
2. Edit the recipient email address as required.
3. Click the edit (pen) icon to confirm the changed email address or click x to cancel the change. If confirmed, the email address of the contact person is also automatically updated on the Clients > Client Contacts > Client Details view.
4. Click the Resend Failed Email (envelope) icon to resend the failed email to the recipient’s updated email address.

Note: You can also delete the failed email if required by clicking the Delete Failed Email (trashcan) icon next to the relevant failed email.