Transaction Related Questions (6)
Can I edit an invoice?
. Not if the invoice has already been sent to the client. . If, however, the invoice has not yet been sent, certain invoice details can be changed, including the address that will be displayed on the invoice. Refer to Accounting > Invoice Management > Date issued – View Invoice. … Continue reading
How are invoices generated?
Invoices are generated by the charge service operation, which Billdozer runs automatically every hour.
How can I view all invoices for a specific client?
Click Accounting > Invoice Management. All your invoices are displayed. Filter for the required client by entering data in either the Date issued, Date due, Account, Client, Batch, Ref, or Info column and pressing Enter. A list of invoices is displayed that matches the entered filtering criteria. See How to … Continue reading
Where do I change my email address?
Δ. You can manage various email addresses from Billdozer: Δ. Branding email address: – this email address is displayed on your invoices and other Billdozer documentation. To change this mail address: Choose General Settings > Branding. Select the Merchant Information tab. Click Edit. Change the email address as required. Click … Continue reading
How do I collect a returned unpaid debit order?
. . Important Note: You can only recollect unpaid items if the payment error is a non-permanent error, such as insufficient funds or payment stopped by account holder. You can not recollect unpaid items if the payment error is a permanent error such as account closed, account does not exist, … Continue reading
How do I Process Refunds?
You can refund all or part of an invoice payment as follows: . Unallocate the receipt. See How to Fix receipting Errors for details. Create a credit note against the invoice. See How to Create a Credit Note for details. At this stage, the account balance in Billdozer will be … Continue reading
